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Terms That Govern Your ACI444 Account

These terms set out what you agree to when you open and use an ACI444 account. Access to our lobby, deposits through bKash, Nagad or Rocket, and all activity on the platform are subject to these conditions.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawal conditions statedTerms updated as needed
ACI444 Terms That Govern Your ACI444 Account
YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Account Security

Your account is protected with OTP verification on login. Never share your PIN or OTP with anyone — our support team will never ask for them directly.

Data Retention

We keep your account data for as long as your account remains active and for the period required by applicable regulations after closure. You can request a summary of what we hold.

Requesting Changes

To update personal details — name, registered mobile number or linked wallet — submit a request through account settings or contact support with your verification documents.

Cookies and Tracking

We use session cookies to keep your account active and preference cookies to remember your cashier settings. You can manage cookie preferences from your browser, though disabling session cookies will affect login.

TERMS HELP CONTACT

Reach Us About These Terms

Live Chat Open the chat icon from your account dashboard to speak with our support team. Available during published hours for account and terms queries.
Email Support Send your terms-related question to our support address listed in your account settings. We aim to respond within one business day.
Help Centre The Help section of your account covers common terms questions — wallet verification steps, account suspension queries and eligibility checks are all addressed there.

Common Questions About These Terms

You can open an account if you meet the age requirement in your jurisdiction and if ACI444 services are available in your region. Access depends on local law — check eligibility before registering.

We may suspend or permanently close an account that breaches these terms. Pending balances are reviewed case by case, and any decision can be queried through our support channel.

No. Deposits must come from a wallet registered in your own name. Wallet mismatch is one of the most common reasons withdrawals are held for additional verification.

Send a data request through the Help section of your account or by email to support. We will respond with what we hold on your account within the timeframe required under applicable rules.

We post updates to this page and may send a notification to your registered contact. Continuing to use your account after a change is posted means you accept the updated terms.

Any section that conflicts with applicable local law in your jurisdiction is limited to the extent permitted. The rest of the terms remain in force for your account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.